ATA Academy
Get latest Alerts and updates on contests, fam trips, via
ATA Academy Whatsapp Community
ATA Academy
Get latest Alerts and updates on contests, fam trips, via
ATA Academy Whatsapp Community
Amadeus Courses
Travel Industry Fundamentals
Free for ATA Amadeus Members
Duration: 1.5 Hrs
Certification: Yes
What you will learn:
- What you need to know about the travel agencies
- Who is ARC and BSP
- IATA and the Travel Industry
- Travel Industry Companies
- Travel vs. Tourism
- What is a Global Distribution System
- Major Players in Cruise, Cars, Hotels, Airlines
- What are cabins and booking classes
- What are status codes
- What is a fare basis
- What to do before issuing a ticket
- Duration: 90 minutes
- Certificate Awarded upon completion
Recommended
Onboarding (Cryptic): What you need to succeed as a newcomer
Free for ATA Amadeus Members
Duration: 1.5 Hrs
Certification: Yes
What you will learn:
- How to sign in to Amadeus Selling Platform Connect
- How to use the Amadeus Help and Information pages
- How to encode and decode travel industry data
- How to work with availability, schedule and timetable displays (Cryptic)
- How to book a flight for multiple adult passengers (Cryptic)
- How to work with Children and Infants (Cryptic)
- How to cancel PNR elements (Cryptic)
- How to retrieve a PNR (Cryptic)
- How to book a flight for multiple adult passengers (Cryptic): Practice 1
- How to book a flight for multiple adult passengers (Cryptic): Practice 2
Amadeus Ticketing Essentials
Free for ATA Amadeus Members
Duration: 2.5 Hrs
Certification: Yes
What you will learn:
- How to display and read TSTs including TST Indicators and Fail codes
- The mandatory elements required to issue a ticket
- How to issue and interpret a ticket
- What is an Electronic Miscellaneous Document (EMD)
- How to price services and issue EMDs
- How to interpret Transitional Stored Miscellaneours Documents (TSM)
- How to void documents, e-tickets and EMDs.
- How to work with ticket reports
Amadeus Ticketing Advance for BSP Users
Free for ATA Amadeus Members
Duration: 5.5 Hrs
Certification: Yes
What you will learn:
- How to create a manual TST, including finding the BSR, ROE, and taxes
- How to update a manual TST to include additional sectors
- How to perform a manual reissue with no additional collection
- How to perform a manual reissue with addition collection
- How to update a TST for reissue
- How to create a manual EMD for a penalty
- How to reissue a partially flown ticket
- How to revalidate e-tickets
Amadeus Ticketing Advance for ARC Users
Free for ATA Amadeus Members
Duration: 5.5 Hrs
Certification: Yes
What you will learn:
- Learn to issue, change and refund tickets & EMD's for the ARC market (ARC handles ticket settlement services between travel agencies and airlines within the United States). Build your knowledge on electronic tickets, reissues and refunds using Amadeus Ticket Changer and manual workflows and more through this mix of self-paced learning.
Testimonials
Discover the transformative experiences of our community members!
A Journey to Success
ATA instructors were so kind and helpful to me. I gained the confidence and skills I needed to excel in the travel industry. The courses and seminars were informative and engaging!
Leveling Up My Career
The tech forums and networking events were a game-changer for me. I really appreciate the people of ATA in helping me start my travel business. When I need help or have questions, they are very responsive.
Empowered and Prepared
Thanks to the comprehensive training and support from ATA staff. I feel fully more prepared for any challenge and I know they will support me. I highly recommend using Amadeus with ATA.
